Customer Profile
- Region: Indonesia (Southeast Asia)
- Industry role: Transformer / power-equipment manufacturer
- 2025 cooperation: 3 purchase orders completed within the year
- Material purchased: Phenolic paper tubes
Related SIDA Products:
The Challenge
phenolic paper tubes and bushings — under standing requirements for quality stability, reliable lead time and competitive total cost. It was looking beyond high-priced European suppliers for an alternative combining European-grade quality, shorter lead time and lower total cost of ownership (TCO).
Phenolic paper tubes are a repeat-consumption item: production uses them continuously, dimensional consistency decides whether they fit the winding process, and replenishment has to arrive on a predictable cycle. That makes them a category where a supplier is judged order by order.
The SIDA Solution
SIDA supplied phenolic paper tubes manufactured to IEC 60641-3-1 and ISO 9001 requirements, with a mill test report and batch-level traceability on each shipment. Rolling, small-batch replenishment matched the customer’s consumption rhythm, with lead times measured in weeks rather than the longer cycles typical of European incumbents. As a one-stop insulation supplier, SIDA can extend the same channel to the customer’s other material categories when required.
Results at a Glance
| Metric | 2025 Record |
| Purchase orders completed | 3 |
| Material supplied | Phenolic paper tubes |
| Ordering pattern | Repeat orders across the year |
| Relationship status | Ongoing supply partnership |
Three orders for the same consumable within one year indicates the deliveries met the customer’s dimensional and quality expectations consistently enough to reorder.
Source Phenolic Paper Tubes from SIDA
SIDA supplies phenolic paper tubes and 16 other transformer insulation material categories, manufactured to IEC 60641-3-1 with mill test reports. Send your dimensions and specification for a quotation.
Customer name withheld at the customer’s request. Order details sourced from SIDA’s 2025 order records.
